Global travelers returning to the US on New Year's Day faced massive frustration nationwide as the computer systems operated by Customs and Border Protection failed.
According to CBP, the outage began at 7:30 p.m. and ended at approximately 9:30 p.m.
It's a rough night for worldwide travelers at Miami global Airport.
People posted photos of long lines at John F. Kennedy International Airport in New York City and Hartsfield-Jackson Atlanta International Airport in Georgia.
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Global passengers arriving at T.F. Green Airport were also affected by the outage, but the disruption was temporary and the system is back online. The brief outage's after-effects are still being felt at some airports and delays are expected.
Customs officers still had security to national security databases, Garbis said.
"No one has been getting past JFK Airport immigration for the last hour". "CBP officers continued to process global travellers using alternative procedures at affected airports".
"The machines for customs and border patrol aren't working, so all the things are printing out with X's on them and everyone's freaking out, so the lines about an hour to get thru", said Brittany Jason. At this time, there is no indication the service disruption was malicious in nature. All airports were back on line after wait times for travelers that were longer than usual, it said. It said Monday night that all airports were back on line.