To use this service, you can either schedule an appointment online, or just head to an authorized uBreakiFix service location and drop off your device. Samsung and uBreakiFix say they plan to add "nearly 200" more authorized locations by early 2019.
"Microsoft applications including Office, OneDrive, Cortana and Outlook do not come preinstalled, but when you purchase from a Microsoft Store, our experts can personalise the device with Microsoft's productivity applications so every customer is able to work, play and connect on their device when they leave". Samsung has plans to continue to expand the program across the country throughout 2018. However, there are some exceptions to the same-day support, like liquid damage to the phones. There'll also be other in- and out-of-warranty repairs available. The Galaxy S9 still has a fingerprint sensor, now with a more comfortable positioning below the back camera, plus it offers facial security and Samsung's own take on animated emoji.
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Previously, Galaxy owners did not have many options to get their devices repaired. Major mobile carriers in the USA offer their own protection plans as well.
Samsung said "the majority" of the continental United States population lives within a 30-mile radius of an authorized uBreakiFix service location. Samsung wants to make the process a little more convenient. $350 off each device would be a worse deal than the buy-one-get-one that Verizon is now offering, and that's not taking into account the fact that you have to trade in a $500 smartphone just to get the deal.